Product Updates
Product Update: Smarter Order Tracking + Delivery Alerts
We improved tracking accuracy and alerts so you always know the exact delivery status — in real-time.
What's New in Pharmogram
We've completely redesigned our order tracking system based on your feedback. Here's everything you need to know.
Enhanced Real-Time Tracking
- GPS-based updates: Know exactly where your order is
- Milestone notifications: Get alerts at each stage
- Estimated arrival: Accurate ETA that updates dynamically
New Delivery Alert Options
Customizable Notifications
Choose how you want to be notified:
- Push notifications (recommended)
- SMS alerts
- WhatsApp messages
- Email updates
Alert Types
| Event | Default | Customizable |
|---|---|---|
| Order confirmed | ✓ On | ✗ |
| Out for delivery | ✓ On | ✓ |
| 30 min away | ✗ Off | ✓ |
| Delivered | ✓ On | ✗ |
| Delay notification | ✓ On | ✓ |
For Business Users
Chemist Dashboard Updates
- View all incoming orders on a map
- Batch tracking for multi-order deliveries
- Supplier performance analytics
Stockist Improvements
- Real-time fleet tracking
- Proof of delivery capture
- Customer signature collection
How to Enable New Features
- Update to Pharmogram v3.2 or later
- Go to Settings → Notifications
- Toggle on "Enhanced Tracking"
- Customize your alert preferences
Conclusion
These updates are part of our commitment to transparency and reliability. We'll continue improving based on your feedback.
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