How can we help you?

Ordering is simple: Download the Pharmogram app from Google Play or App Store, create your account, search for medicines by name or upload your prescription, add items to cart, select your delivery address, choose a payment method, and confirm your order. You'll receive real-time updates on your order status.

Pharmogram accepts multiple payment options including UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards (Visa, Mastercard, RuPay), Net Banking from all major banks, Digital Wallets, and Cash on Delivery (COD) for eligible orders. All online transactions are secured with bank-grade encryption.

Delivery times vary by location: Metro cities (Delhi, Mumbai, Bangalore, Chennai, etc.) typically receive orders within same day or next day. Tier 2 cities take 2-3 business days. Other areas are served within 3-5 business days. You can track your order in real-time through the Pharmogram app.

Yes, absolutely. Generic medicines contain the same active ingredients, dosage, and effectiveness as branded medicines. They are approved by CDSCO (India's drug regulatory authority) after rigorous testing. The only difference is price – generics cost 50-80% less because manufacturers don't bear R&D and marketing costs.

In the Pharmogram app, tap "Upload Prescription" on the home screen. Take a clear photo or select from your gallery. Ensure all details are visible – doctor's name, patient name, medicines prescribed, and date. Our pharmacists verify prescriptions within 15-30 minutes and notify you once approved.