Cookies & tracking technologies
This policy explains how Pharmogram may use cookies and similar technologies for essential functionality, security, and improving performance. You can control cookies using your browser settings.
Last Updated: 15 December 2024
See also: Privacy Policy
Clear, practical explanation
This summary helps you understand why cookies exist and how they are typically used in a secure healthcare marketplace.
Essential + security
Some cookies are required for safe operation and login.
Performance analytics
Helps improve speed, stability, and user experience.
Preferences
Remember settings (where applicable) for convenience.
Minimal & purposeful
We avoid unnecessary cookie usage when possible.
No data selling
We do not sell personal data to advertisers or brokers.
Support-friendly
Cookies may help diagnose issues and improve support.
Types of cookies we may use
Below are common cookie categories. Actual cookies may vary based on features, region, and platform updates.
Detect suspicious traffic and abusive behavior
Protect accounts from unauthorized access patterns
Help prevent fraud and malicious activity
Notes
Security cookies help keep users and systems safe.
Measure page performance and reliability
Understand feature usage (aggregated signals)
Improve user experience and stability
Notes
Analytics is used to improve the platform; it is not meant to identify you personally for advertising.
Remember choices (e.g., UI preferences) where applicable
Improve convenience for returning visitors
Reduce repeated inputs on future visits
Notes
Preferences are optional and may not be used in all contexts.
Support service-related messaging and session integrity
Help prevent repeated prompts or duplicate actions
Maintain reliable user experience for key flows
Notes
These are typically limited to service operations, not for selling personal data.
How to control cookies
Pharmogram website is informational. You can manage cookies via browser settings. Blocking some cookies may affect login or essential features.
Browser settings
Most browsers allow you to block cookies, delete existing cookies, and set site-specific permissions.
• Block third‑party cookies (recommended for privacy)
• Clear cookies for Pharmogram domain
• Allow cookies only for essential sites
Mobile browsers
On mobile, cookie controls may appear under privacy or site settings. Some options vary by browser.
• Safari (iOS): Settings → Safari → Privacy & Security
• Chrome (Android): Settings → Site settings → Cookies
• Clear browsing data to remove stored cookies
Desktop browsers
Desktop browsers typically provide deeper cookie controls including “site data” management.
• Chrome: Settings → Privacy and security → Cookies
• Edge: Settings → Cookies and site permissions
• Firefox: Settings → Privacy & Security
Private browsing
Incognito/Private mode generally limits persistent cookies and clears data after session ends.
• Session ends when you close private windows
• May impact login and core functionality
• Useful for temporary access
Important note
Disabling cookies may break essential flows like login, session protection, and certain site preferences. For best experience, allow essential and security cookies.
Third‑party services (examples)
Some services (payments, analytics, support) may set cookies. They are governed by the provider’s policies.
| Provider | Purpose | Cookie Type | Typical Retention |
|---|---|---|---|
| Payment gateway | Secure payment processing and fraud prevention | Transaction/session cookies (provider-managed) | Provider-defined |
| Analytics tool | Performance measurement (aggregated insights) | Analytics identifiers (if enabled) | Typically 1 day – 24 months |
| Support platform | Ticketing and support workflow (if embedded) | Support session cookies (if used) | Provider-defined |
Third‑party governance
Third‑party cookies are controlled by the providers. Pharmogram reviews partners for security and necessity, but the provider’s own policies apply.
This table is informational
Exact providers and cookie names may change over time based on features and infrastructure updates.
How long cookies may stay
Cookie duration varies by type. Session cookies are temporary; persistent cookies remain longer for stability and preferences.
Session cookies
Stored temporarily and typically removed when you close your browser.
Persistent cookies
Remain for a longer period to remember settings or improve reliability.
Security retention
Some security cookies may persist to prevent abuse and protect accounts.
You can delete cookies
Clear cookies anytime via your browser settings to reset site data.
Retention may change
Cookie retention can change based on security needs, feature updates, and infrastructure improvements.
Common cookie questions
For more details, visit our Privacy Policy.
Need help understanding cookies?
Contact our team for privacy-related questions. For broader details, check the Privacy Policy and Terms.
© 2026 Pharmogram. Cookies are used for reliability and safety.